Refund policy

Overview

At Chakor, each piece is carefully crafted with attention to detail and quality. Due to the delicate nature of our fabrics and hand embellishments, we maintain a strict quality control process before dispatch.

Returns

We do not offer returns on any orders.

As all pieces are made with precision and often on a made-to-order basis, we encourage customers to review product details and sizing carefully before placing an order.

Exchanges

We offer exchanges only under the following conditions:

  • The item received is defective or damaged
  • The item received is incorrect

To request an exchange:

Once approved, our team will guide you through the exchange process.

Non-Exchangeable Items

  • Custom or made-to-measure orders
  • Worn, used, or altered items
  • Items without original packaging

Color & Design Variations

Please note that slight variations in color or embellishment may occur due to:

  • Lighting and photography
  • Handcrafted detailing

These are not considered defects.

Shipping for Exchanges

Customers may be responsible for shipping costs unless the issue is from our side.

Final Note

We are committed to delivering pieces that meet our quality standards and your expectations. For any concerns, our team is always here to assist you.